Sreenivas Dusi has extensive experience in customer service management within the telecommunications industry, having held leadership positions across several major companies. Sreenivas began a career at Reliance Infocomm as Head of Cluster Customer Service, followed by similar roles at Tata Teleservices and Reliance Communications, overseeing customer service processes for various regions. Afterward, Sreenivas served as Zonal Sales Manager and Head of Corporate Service at Airtel, focusing on corporate customer management. Currently, Sreenivas leads customer service at Jio as General Manager, focusing on the Tamilnadu state enterprise. Sreenivas holds a Master of Science in Computer Science and an MBA in Operations, complemented by a Bachelor of Science in Maths, Physics, and Chemistry.
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