Vyankatesh Phad is a VoIP Engineer at Jio since July 2024, specializing in Cisco Unified Communications Manager (CUCM) for voice and video calling, messaging, and mobility solutions. Responsibilities include call processing, unified communications, mobile support, dial plan and phone feature administration, and directory services. Prior to this role, Vyankatesh worked as an Avaya Software Engineer from April 2022 to June 2023, focusing on troubleshooting AES and WFO-related issues and supporting the administration of Avaya System Manager, Session Border Controller, and Session Manager.
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