Joy H.

Joy H. is a seasoned professional in service management with extensive experience in the technology and communications sectors. Currently serving as Service Manager - Cloud at Jisc, Joy H. contributes to the advancement of digital technology in education and research. Previous roles include Service Delivery Manager at Comms-care, where Joy H. focused on building sustainable client relationships and enhancing service delivery. Joy H.'s career at Siemens Enterprise Communications spanned over a decade, including positions as Service Manager and Service Account Manager, with a commitment to service retention and quality across multiple sectors. Joy H. holds a Master of Science in Marketing & Statistics from the University of Salford and a Postgraduate Diploma in Management Studies from the University of Staffordshire.