MH

Matt H.

Service Desk Manager

Matt H. has extensive experience in technical consulting and service management, currently serving as Service Desk Manager at Jisc since January 2019. Prior roles include Senior Technical Support Consultant at Softlink and Account Manager at Zenzero Solutions Ltd, where responsibilities encompassed client relationship management and technical support. A significant tenure at Hewlett-Packard spanned 14 years, during which Matt H. held various positions including Technical Account Manager and Senior Technical Consultant, focusing on customer satisfaction and technical issue resolution across multiple regions. Earlier experiences include roles at Trinagy, X-CEL Communications, Netcom Internet Ltd, City Technologies, Michael Page, and Frontline Distribution Ltd, showcasing a career dedicated to enhancing service delivery and operational support in technology environments.

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