Alan Young

Alan Young currently serves as the Manager of Store Communications & Customer Experience at J. Jill, where responsibilities include acting as the key point of contact for store communications and advocating for retail priorities to enhance sales and customer satisfaction. Prior to this role, Alan held managerial positions at Ascena Retail Group, Inc. overseeing store communications for the Lane Bryant and Catherines brands, and previously worked as a Store Communications Specialist at Lane Bryant and in various operational roles at Bath & Body Works. Alan's expertise includes communication planning across extensive retail networks, managing store tests, and improving communication tools for field teams. Alan holds a Bachelor of Arts in Mass Communication/Media Studies from Otterbein University.