Kath Harkin is the Head of Telemarketing at JLA Group, a position held since 2026. With over 20 years of experience in management, they previously served as a Sales Manager at CPM UK from 2004 to 2008 and as a Senior Contact Centre Manager at Citation Professional Solutions from 2008 to 2026. They have demonstrated a collaborative leadership style throughout their career in sales and contact center operations.
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