Over 25,000 businesses across the UK trust us to install, maintain and fix the commercial appliances and devices they rely on every day, while our nationwide reach and unrivalled network of locally based engineers ensures we can meet the operational challenges they face within laundry, catering, infection control, heating, air conditioning and fire safety wherever they are in the UK.

With unrivalled expertise and insight – combining the knowhow and customer-focused passion of over 1,000 employees across the country with best-in-class innovations – we’re leaders in consultancy as well as critical equipment. Setting the standards in our field for almost 50-years and now private equity-backed with ambitious growth plans even in challenging times,  we continue to shape what operational and compliance partnership means for businesses of every size and sector across the UK – from care homes, hospitals, schools and housing associations to hotels, restaurants, vets, spas and sports clubs…as well as national organisations who need multiple site facilities support.

Appliances

Building Supplies

Commercial

Commercial Real Estate

Property Maintenance

JLA Group

Ben Gujral

Sarah Norton

Robert Ackland

Giles Desforges

Gerry Mccaig

Christina Larkin

The Customer and Client Services team at JLA Group is responsible for ensuring seamless interactions and satisfaction for our clients throughout their journey with us. This team handles customer onboarding, manages customer relationships, oversees service requests, and ensures all client needs are met efficiently. They focus on providing exceptional support and fostering long-term partnerships, enabling our clients to operate smoothly and compliantly across various sectors.

Customer and Client Services

Sales and Business Development

Leadership Team

Customer and Client Services

About

Team members

Other teams at JLA Group

Sales and Business Development

Leadership Team