Caroline Russell

Caroline Russell is a Senior Rates Liability Manager with extensive experience in various sectors, including healthcare and customer service. Previously, Caroline worked as a Business Rates Manager at JLL, managing client portfolios and liaising with multiple stakeholders. They began their career at Citi, progressing from customer service agent to team manager, before moving on to roles at Yell and Practical Publishing. Caroline's earlier positions also included serving as a Reception & Complaints Manager at Venture Photography and undertaking project management responsibilities in the recruitment sector. Caroline holds a Certificate in Counselling Concepts and NVQs in Hairdressing & Beauty Therapy.