Charles Ling

Charles Ling is a skilled facilities management professional with extensive experience in property management and operations. They began their career as a Senior Operations Manager at General Growth Properties, overseeing 1.8 million square feet of a super regional mall and managing a team of 20-25 employees. They later served as Operation Manager at Forest City Enterprises, ensuring the mall's operations aligned with company standards and maximizing profitability. Currently, Charles is the Director of Manager Facilities for the Bank Of America Account at JLL, where they maintain 107 retail and administrative locations while coordinating trades to ensure operational uptime and quality service. They hold a Journeyman degree in Mechanical Trade - HVAC from the Mechanical Trades Institute in Atlanta, Georgia.