Felicity Callaghan is currently the UK Transformation Lead at JLL Work Dynamics and has previously served as the Head of Workplace at ISS Facility Services UK and the Head of Client Services at Serco at Deloitte. Between these roles, Felicity briefly sought new opportunities in 2018. Prior to these positions, they gained valuable experience in various capacities at JLL, including EMEA Account Lead and Facilities Manager.
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