Keith Piro is a seasoned Director of Workplace Experience and Customer Success, currently at JLL. With a BA in Business Administration from Hofstra University and an MBA from Dowling College, Keith has a robust background in operations, process improvement, and customer-focused initiatives. Previously, they held key positions at Cushman & Wakefield, CBRE, and Glen Cove Mansion Hotel & Conference Center, where they consistently delivered high satisfaction rates and increased revenue through innovative workplace solutions and team leadership. Known for their analytical mindset and collaborative approach, Keith is dedicated to enhancing employee and customer experiences.
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