Ken S. is a seasoned project manager with a diverse background in leadership and operations management. They began their career at Convergys as a Customer Care Representative and later advanced to Team Leader, managing employee performance and training. Ken held various roles at Capital One from 2013 to 2017, including Senior Process Specialist and Principal Project Management Specialist, where they successfully led project planning and execution. Their transition to HSBC as a Resource Management Analyst and subsequent position at JLL as Senior Manager, Transformation Portfolio Services highlights their expertise in process migration and project management. Ken earned a B.S. in Aviation with cum laude honors from Air Link International Aviation College.
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