Laura Wagner is an accomplished IT leader with over 20 years of experience in strategic, operational, and program management, specializing in product management and service delivery. They have held various roles at CNA Insurance, including Application Development Manager and Program Director, where they led significant projects such as the implementation of an enterprise marketing automation solution and the development of a governance framework for service management. Laura also served as Senior Director & Global Platform Manager at JLL, focusing on unified communications and enterprise workflow systems. They earned a Bachelor’s degree in Computer Science from Loyola University Chicago.
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