Marcela C.

Marcela C. currently serves as the Workplace Experience Leader and Facilities Management at JLL Mexico since July 2022, focusing on enhancing customer and employee experience while managing operations and achieving budget savings. Prior experience includes roles such as Customer Experience Training Specialist at Crehana, Senior Facilities Manager at JLL, and Business Unit Manager at Siemens, where Marcela drove significant growth and operational improvements across various sectors. Additional experience spans positions at Honeywell, Leviton, DHL Express México, The Home Depot, Johnson Controls, and The Spink Corporation, emphasizing leadership in project management, operations, sales, and customer experience initiatives. Marcela holds a postgraduate degree in Customer Experience from Universidad del Valle de México and a Bachelor's degree in Electrical, Electronics and Communications Engineering from Universidad Nacional Autónoma de México.