Megha Kapil is a result-driven leader with nearly two decades of experience in Training, Leader Development, and Quality Management across global clients in India, the UK, LATAM, and the USA. Megha has spent 12 years consulting on Quality Assurance and is skilled in deploying Speech Analytics platforms to enhance Quality Management. Currently, Megha serves as the Director of Quality at JLL while previously holding roles at Concentrix, Convergys, and Dell Technologies, where Megha focused on improving performance and implementing strategic quality initiatives. Megha is also a certified and active member of the Prevention of Sexual Harassment (POSH) committee, advocating for a safe work environment. Megha holds a Bachelor of Management and Information Technology from HNB Garhwal University.
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