Ralf Pietsch is an IT and Technology Operations Expert with over 15 years of experience in project management, CRM, and customer service. Currently, Ralf serves as the Director, Head of IT End-User Services EMEA at JLL, having previously been the Head of IT End-User Services Central Europe. Ralf has held leadership positions at ŠKODA AUTO Deutschland GmbH, FCA Fiat Chrysler Automobiles, and Kia Motors Europe, focusing on digitalization and customer satisfaction initiatives. Ralf is certified as a Project Management Professional (PMP) and holds ITIL Foundation certification, fluent in both German and English.
Location
Frankfurt, Germany
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