Serena Cai

Serena Cai is the Head of HR for Hong Kong, Macau, and Taiwan at JLL, where they leverage their extensive HR expertise to align organizational strategies and advance workforce development. Previously, they served as the Group HR Director at FWD Insurance and held senior HR roles at Lumileds and Philips Lighting, contributing to organizational design and talent management across multiple business units. Serena began their career in HR as a Recruitment and C&B Supervisor at Delphi, gradually building a robust foundation in the field.