Tony O'Donnell possesses extensive experience in hospitality and customer service, currently serving as a Workplace Ambassador at JLL for Tabcorp Holdings Ltd since January 2025, following a previous role as Executive Concierge from August 2022 to January 2025 where recognition as Employee of the Month was received in March 2023. Prior to this, Tony O'Donnell held various leadership positions within the Accor group, including Night Manager, Front Office Manager, and Assistant Front Office Manager, demonstrating strong operational and team management skills. Tony O'Donnell has also worked with Marriott International as a Night Manager and held earlier roles in food and beverage service and hotel operations, contributing to a solid foundation in customer service. Academic qualifications include a Bachelor of International Hotel and Tourism Management from The University of Queensland and education from Russo Institute of Technology and St Joseph's Nudgee College.
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