Leonel Ruiz possesses extensive experience in technical instruction and customer support within the heavy machinery and automotive sectors. At John Deere, Leonel held multiple leadership roles, including HITACHI Mining Instructor Team Leader, where responsibilities included developing and delivering training for mining equipment and fostering team development through collaboration with Hitachi employees in Japan and Canada. Previous roles involved managing customer support operations across Latin America, resolving technical issues, and contributing to product improvements as a Product Engineer. Prior to this, Leonel served as an Automotive Technology Instructor at Apex Technical School, where instruction spanned various automotive systems. Educational qualifications include a Bachelor's degree in Mechanical Engineering from Universidad Tecnologica de Bolivar and a Master's degree in Mechanical Engineering from City University of New York City College.
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