John Paul
Alex Boss is an experienced Salesforce Administrator at LesConcierges, where responsibilities include managing user permissions across various environments, handling releases for consistency, and overseeing data management processes. Previously, as a Service Delivery Manager, Alex managed multidisciplinary teams to ensure quality customer service. Earlier roles include serving as an HR Analyst at Kaiser Permanente, responsible for handling employee data and case management, and as an Operations Supervisor at Western Union Payment Services, overseeing customer service performance and payroll accounting. Alex holds a Bachelor's degree in Psychology from UC San Diego.
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