Kate McGrath

Kate McGrath is an accomplished Cloud Platform Analyst and Platform Support Governance Lead at Johnson Controls, where responsibilities include people management for an internal team and an external team exceeding 15 members while overseeing end-user support, release, and change management processes for commercial applications. Previously, Kate worked as an IT Operations Analyst within the IT Commercial Center of Excellence, focusing on process improvement and the transition to a self-service support model. Prior experience includes serving as an SAP Business Analyst at Kerry, contributing to the KerryConnect ERP integration project aimed at standardizing IT and business processes across manufacturing sites. Kate holds a Higher Diploma in Data Analytics from Galway-Mayo Institute of Technology, a Master of Science in Information Systems for Business Performance from University College Cork, and a Bachelor of Science in Nutritional Sciences from University College Cork.