Lisa Libby is an accomplished professional with extensive experience in customer success and project management across various companies. Currently serving as the Manager of Customer Success at Johnson Controls since March 2023, Lisa leads a global customer success team while developing strategies to enhance customer adoption and retention. Prior to this role, Lisa worked as an Engagement Manager and Customer Success Manager at FM:Systems, fostering long-term client relationships. Lisa's past roles include managing client success teams at Broadvine, overseeing project management at Foster Moore, and serving as a Senior Global Account Manager at Alloso Technologies. Lisa holds an MBA in Design Management from the University of Westminster and a BA from The Catholic University of America.
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