Manuel Perez is currently the Operations Strategy and Execution Lead at Johnson Controls, a position held since 2026. Previously, Manuel served as a Customer Service Intern in 2024-2025 and as a Continuous Improvement Senior Specialist, where they applied data-driven methodologies to enhance customer service processes and manage internal projects. Manuel holds a Master's degree in Artificial Intelligence and a Bachelor's degree in Industrial Engineering from Universidad Tecmilenio, completed in 2025.
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