Mike Bumpus

Mike Bumpus, MBA, CSM, is an Executive SaaS and AI Ops leader currently managing a cross-functional organization at Johnson Controls, responsible for enterprise SaaS delivery across North and Latin America. With a focus on aligning human systems with digital infrastructure, Mike has successfully overseen the delivery of over 300 client engagements and contributed to a 48% year-over-year increase in recurring revenue. They have a diverse background that includes experience in military intelligence and physical security operations, alongside a strong foundation in project management and systems integration. Mike is also the founder of DigitalEgo.AI, a human-centric AI framework aimed at creating collaborative digital colleagues.