Shawn O'Brien

Johnson Controls

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Shawn O'Brien

Sr Director, ITSM, ServiceNow, End User Technology, and Field IT

Shawn O'Brien is a seasoned global IT leader specializing in device, support, and end-user services. With prior roles including Director of Architecture and Infrastructure at Room & Board, and Program Director at United Health Group, Shawn has a proven track record of transforming technology operations and enhancing end-user experiences. Throughout their career, they have successfully implemented innovative programs, such as a global PC-as-a-Service initiative at Medtronic that significantly improved delivery times and operational efficiency. Currently, Shawn serves as Sr. Director at Johnson Controls while pursuing advanced degrees in Organizational Leadership and a Master’s Certificate from The George Washington University.

Location

Minneapolis, United States

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