Vikas Singh is an experienced ITOM Subject Matter Expert specializing in ServiceNow and process optimization. Vikas worked as an ITSM Associate Consultant at Atos from 2015 to 2019, followed by a role as an Associate ITSM Consultant at FIS until 2021. Vikas then served as a ServiceNow Administrator at Atos Syntel before becoming an IT Process Consultant ITOM at Shell from 2022 to 2025. Currently, Vikas is a ServiceNow CMDB Solution Architect at Johnson Controls while pursuing a postgraduate degree in MCA at Gujarat Technological University. Passionate about leveraging technology for innovation, Vikas seeks opportunities to learn, grow, and contribute in the IT field.
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