Ahmed Alaa is a Senior System Administrator currently working at JOIN Solutions, where they manage Microsoft 365 tenants and troubleshoot network issues. Previously, they held positions as a System Engineer at SoftTrend and ATSI Egypt, focusing on server maintenance, network support, and VoIP solutions. Ahmed has also served as an Information Technology Advisor at SPLENDID IDEA LLC, implementing network configurations and managing cloud environments. They hold a Bachelor's degree in Computer Software Engineering from Helwan University Cairo.
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