Michael Windler is a Customer Experience (CX) and Contact Center Leader with over 20 years of experience focused on customer-centric transformations and operational excellence. They have held various leadership roles, including Director of Customer & Branch Support at Regional Finance and Head of Call Center Operations at Flossy. Currently, Michael serves as the Head of Member Support at Tangelo, where they continue to enhance the member experience. Their educational background includes studies in Marketing and Human Resources Management at the University of Maryland.
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