Oleksandra Moroz has a diverse background in customer service and support. Oleksandra began their career at Cmsmasters Studio in 2012 as a Customer Support Agent. In this role, they provided exceptional customer service and resolved inquiries through email and ticketing systems. Oleksandra also contributed to improving the product and added content to demo sites. Oleksandra worked at Cmsmasters Studio until October 2016.
In 2021, Oleksandra joined Blockchain.com as a Customer Success Specialist. Oleksandra assisted customers with various products and services, tracked bugs, and collected feedback. Their role involved responding to customer requests through chat and email. Oleksandra worked at Blockchain.com until December 2021.
Following their role at Blockchain.com, Oleksandra joined Thread as an Operations Associate. Oleksandra assisted customers with product queries, returns, and other inquiries through multiple communication channels. Oleksandra also handled GDPR cases and processed orders. Their time at Thread lasted from October 2021 to November 2022.
Oleksandra then joined CICON.App in January 2023 as a Consultant. Their responsibilities included managing user-service interaction, testing app functionality, and developing workflow processes. Oleksandra created templates for different scenarios and submitted reports. Their time at CICON.App ended in April 2023.
Most recently, Oleksandra became a Customer Success Associate at Bubble in May 2023. Current information regarding their role at Bubble is not available.
Oleksandra Moroz obtained a Master's Degree in Finance from Petro Mohyla Black Sea State University. Oleksandra completed their studies at the university from 2008 to 2014.
May, 2023 - present