Daniel T.

Daniel T. is an experienced professional in customer operations and marketing with a strong background in global employee benefits and customer support. Currently serving as the Lead Customer Operations Specialist at Forma since March 2021, Daniel T. has developed and managed flexible benefits programs for major enterprise clients, including Microsoft and Lululemon. Prior experience includes roles at Gandi as a Customer Operations Specialist, providing multilingual support on various technical issues, and as a Special Correspondent for The News Lens at the Toronto International Film Festival. Daniel T. has also held marketing and research positions and earned a Master of Science in Cognitive Psychology and Psycholinguistics from National Taiwan University.