Jennifer Kim is an experienced customer success professional with a strong background in implementation consulting. Currently serving as the Customer Success Lead at Forma since August 2020, Jennifer previously held roles at Samsara, Inc. from September 2018 to May 2020, where responsibilities included serving as a Senior Implementation Consultant for both enterprise and mid-market clients. Prior experience also includes positions as a Customer Success Manager at Fountain and a Partner Operations Specialist at Simply Hired. Early career experience features a role as a Client Success Coordinator at Kukui Corporation. Jennifer holds a Bachelor of Arts in Sociology from the University of Southern California.
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