Cole Schofield

Cole Schofield is the current VP of Customer Success at Homebase. Prior to this, they served as the Head of Customer Experience for Wix.com from June 2020 to September 2021. Cole has also worked as the Chief Customer Officer/ Head of Customer Experience for Gusto! from March 2017 to May 2019. During their time at Toast, Inc., Cole was responsible for customer care, onboarding, and SMB sales. Cole successfully delivered a winning customer experience from sales lead through renewal and achieved 100%+ YOY customer growth. Cole also launched 3rd party support to increase scalability and expanded the Denver location.

Cole Schofield pursued a Bachelor of Arts in Economics at the University of Colorado Boulder before obtaining their Master of Business Administration from the W. P. Carey School of Business at Arizona State University.

Some of their coworkers include Sharad Goel - VP, Product & Design, Jason Liu - CFO, and Emily Wright - VP, Marketing. Their manager is John Waldmann, Founder & CEO. and Amy Colunga - Director, Customer Success reports to Cole Schofield.