Nik Smith is a customer leader with 25 years of experience in transforming and leading post-sale organizations. They have held various roles, including Managing Consultant at Fusion Business Solutions and Warehouse Coordinator at The Trussell Trust. Currently, Nik serves as the Head of Service Delivery at FE fundinfo, while also working as an Executive Member at Pavilion and a Customer Success Leader at Retain & Grow UK. Their extensive background includes notable positions such as Snr Director Area Services at CA Technologies and VP, Services at Diligent.
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