Nikunj D. has over 15 years of experience in the SaaS and PropTech sectors, specializing in customer success, go-to-market strategy, and account expansion. Currently serving as the Director of India Business Operations at REAL, they lead a team of over 120 professionals, contributing to significant growth from $381M to $1.26B. Previously, Nikunj held key roles at ISI Emerging Markets and WIPS Co., Ltd, where they managed enterprise accounts and achieved high retention rates while driving revenue growth. Their expertise in building scalable frameworks and leading cross-functional teams has established them as a leader in optimizing customer outcomes and enhancing operational efficiency.
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