We offer MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. We provide award-winning solutions built on over 20 years of experience servicing businesses worldwide.

Jolera offers premium customer relations to all of our MSP partners and clients in English, French, Spanish, and Portuguese. Our global team has exponentially grown in the past years to match partner needs, pace, and business strengths with a commitment to 24/7/365 operations.

This is why our people are our greatest asset, and we take pride in supporting and valuing each individual, no matter the position or role. We encourage our team members to explore their talents and enhance their professional experience while committing to research, development, and pivotal partner relationships.

Get to know more about who we are and what we do on our website below.

IT Services

Software Engineering

Technology

Jolera Inc.

The Porto office focuses on advanced technology solutions, security, customer success, and talent acquisition in a dynamic environment.

Porto

Jolera Inc.'s headquarters in Toronto, Canada

Joseph Khunaysir

Alex Shan

The Technical Support and Systems Management team at Jolera Inc. is dedicated to providing exceptional technical assistance and system oversight for MSP partners and clients. This team ensures seamless IT operations by addressing support requests, managing system performance, and implementing solutions that enhance service delivery. With expertise across various specialties, they deliver proactive support and critical incident resolution, enabling partners to maintain high service standards and exceptional client experiences.

Technical Support and Systems Management

This department provides assistance and solutions in multiple languages to ensure effective communication and support for users.

Bilingual Support Services

This department oversees the planning, execution, and management of services provided to clients, ensuring high quality and efficiency.

Service Delivery

This department provides technical assistance and troubleshooting for IT systems and software to ensure effective operation and user support.

IT Support Services

The Cybersecurity and Network Architecture team at Jolera Inc. is responsible for designing, implementing, and maintaining robust security frameworks and network architectures that protect the integrity of our managed services. The team develops and enforces security protocols, responds to threats, and ensures compliance with industry standards, all while fostering innovation to enhance client and partner experiences. By leveraging their expertise, this team plays a crucial role in safeguarding client data and enabling seamless operations across diverse global markets.

Cybersecurity and Network Architecture

This department focuses on ensuring the integrity, availability, and confidentiality of network systems and cybersecurity operations.

Jolera Inc.

Org chart

Teams

Technical Support and Systems Management

Bilingual Support Services

Service Delivery

IT Support Services

Cybersecurity and Network Architecture

Network and Security

Offices

Jolera Inc.

Org chart

Teams

Technical Support and Systems Management

Bilingual Support Services

Service Delivery

IT Support Services

Cybersecurity and Network Architecture

Network and Security

Offices

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