Vicky M. is a Training & Enablement Manager at Jome since January 2024, successfully designing scalable onboarding and upskilling programs for over 150 employees in Sales and Buyer Experience. Previous experience includes a fruitful tenure at Cloudbeds, where Vicky held various managerial roles, improving customer support and billing operations across global teams. Vicky's background encompasses roles in customer service and training across multiple companies, with a strong focus on enhancing service quality, process improvements, and team performance. Educational credentials include a degree from Universidad de San Carlos de Guatemala.
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