Cristin Ricks

Cristin Ricks is a Customer Engagement Specialist at Journal Technologies since November 2024, focusing on aligning solutions with customer business goals and enhancing satisfaction and adoption. Prior to this role, Cristin served as Head of Community Growth for multiple blockchain companies, achieving notable growth metrics, including a 124% increase in specific engagement areas and improving social media presence. Experience also includes roles as a Premium Auditor and Carrier Manager at Lowry & Associates, Inc., where Cristin improved audit workflows and managed a team of auditors, as well as serving as a Licensed Sales Associate at Wells Fargo Advisors, assisting financial advisors and clients. Most recently, in the role of Customer Service Manager at Switch Reward Card, Cristin led a team to attain high customer satisfaction and efficient service metrics. Cristin is pursuing a Bachelor's degree in Finance & Economics from Utah State University.