JourneyTEAM
Mike Smith is a PMO Director at JourneyTEAM, bringing extensive experience in customer service and operations management from previous roles at Netflix, where positions included Customer Service Operations Manager, Technical Research Operations Manager, and Customer Service Supervisor. Prior to Netflix, Mike worked as a Workforce Manager at Glasses.com and as a Workforce Analyst at 1-800 CONTACTS. Mike holds a Bachelor's degree in Accounting from the University of Utah, earned between December 2010 and December 2014.
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