Rosa Guzman serves as a Warranty Escalation Coordinator at Joybird since July 2023, previously holding the role of Customer Experience Associate at RH from March 2022 to June 2023. Rosa's background in the entertainment industry includes positions such as Health & Safety Assistant Manager at APPLE TV LIMITED, where coordination for cast and crew testing events was managed, and Production Coordinator at Netflix, responsible for logistical support and financial reporting. Experience also includes roles as a COVID-19 Compliance Assistant at HBO Max and NBCUniversal, focusing on health protocols during production. Educational qualifications include a Bachelor of Science in Business Administration and Management from California State University, Los Angeles, and certification as an Ophthalmic Surgical Assistant from the Jules Stein Eye Institute at UCLA.
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