JRNI is an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.

Software

JRNI

JRNI's headquarters in London, United Kingdom

Matt Green

Jim Carbary

Michael Laureno

Claudia Dent

Joshua shibu

Richard Kettle

Rhea Shah

Jenna Burr, MBA

Greg Mummah

Gary Phillips

Ibrahim Lambat

Tom Bailey

Luis Fleitas

Mohnish Salian

Sam Hart

Terence Lardner

Joel Woodcock

Khushboo Agrawal

Khushboo Khan

William Leonard

Bhushan Bhagat

Luke Sisk

Andy Loxton

Katie de la Fuente

Chloe Levreault

Jatin Sharma

Aashutosh Sahni

Lorena G.

Vibin Cholayil

Yogesh Garg

Brian Mulvey

The Engineering Team at JRNI is responsible for designing, developing, and maintaining the XRM platform, ensuring seamless integration of scheduling and management features for personalized experiences. This multidisciplinary team collaborates across software development, quality assurance, and technical support to enhance platform functionality, optimize performance, and deliver a user-friendly experience that drives customer satisfaction and business growth.

Engineering Team

The Customer Success Team at JRNI is dedicated to ensuring clients maximize their experience with the XRM platform. They provide proactive support, implementation guidance, and strategic insights to enhance customer engagement and satisfaction. By fostering strong relationships and delivering tailored solutions, the team drives client success, retention, and overall business growth.

Customer Success Team

The Leadership Team at JRNI is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments. They focus on fostering innovation in the experiential relationship management space, driving customer-centric initiatives, and enhancing overall business performance. With a commitment to delivering exceptional customer experiences, the team collaborates closely to guide the organization's growth and adaptability in a competitive market.

Leadership Team

The Human Resources Team at JRNI is dedicated to nurturing a vibrant workplace culture that aligns with the company's experiential relationship management goals. They focus on talent acquisition, employee development, and retention strategies to ensure motivated and skilled personnel drive the company's success. By implementing effective HR policies and programs, the team enhances overall employee engagement and supports organizational growth.

Human Resources Team

The Sales Team at JRNI is responsible for driving revenue growth by identifying and engaging potential clients, showcasing the value of the XRM platform, and building strong customer relationships. They work collaboratively to strategize sales approaches, provide technical expertise, and deliver tailored solutions that enhance client experiences and maximize satisfaction, ultimately contributing to the company's market leadership in personalized experience management.

Sales Team

JRNI

Org chart

Board & advisors

Teams

Engineering Team

Customer Success Team

Leadership Team

Human Resources Team

Sales Team

Offices

JRNI

Org chart

Board & advisors

Teams

Engineering Team

Customer Success Team

Leadership Team

Human Resources Team

Sales Team

Offices

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