Mike Edwards is a Senior Systems Administrator at JSI Telecom, bringing over 25 years of technical support experience. Specializing in PC, Windows, networking, and telephony, they possess expertise in Windows 10, 11, and various Linux distributions. Mike has a proven track record in delivering prompt, courteous technical support while exhibiting strong problem-solving and communication skills. Previously, they worked in various roles, including Technical Analyst and System Administrator, demonstrating a commitment to customer service and continuous improvement in technology solutions. Mike holds a Security Clearance Level of Secret.
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