James Ling

James Ling has extensive experience in demand management and product development within JT Group Limited since September 2010, currently serving as Demand Manager in the Core Technical Services business unit. Responsibilities include leading demand management activities, documenting business and system requirements, and scoping initial requirements for service design. Previous roles at JT Group include Service and Process Design Analyst, Service Design Officer, and Global Propositions Officer, focusing on optimizing product portfolios and improving efficiency. Earlier in their career, James was involved in tournament and event operations for Parallel Media Group, managing high-profile golf events in Asia. James holds a Bachelor's Degree in Business Management from Northumbria University and A-Levels in English, Business Studies, and PE from Canford.