Muhammad Masood is a seasoned telecommunications professional with extensive experience in network engineering and unified communications. Currently serving as Technical Fellow for Collaboration Systems at The Juice Plus+ Company since October 2019, Muhammad specializes in the design and migration of Cisco Unified Communications Manager solutions. Prior roles include Unified Communications & Collaboration Engineer at ITworks LLC, where responsibilities encompassed VoIP/Wireless solution design, installation, and configuration across multiple platforms including Cisco, Avaya, and Asterisk. As a VoIP Network Engineer at Shopia.com, Muhammad oversaw the provisioning and maintenance of a multinational VoIP network while managing IT team operations. Earlier experience includes senior and operational roles at Nayatel Pvt. Ltd. and Relacom, highlighting a strong background in monitoring, support, and telecommunications services delivery. Muhammad holds a BS in Telecommunications Engineering from the National University of Computer and Emerging Sciences.
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