Britt V.

Britt V. is a Customer Journey / CRO Specialist at Jumbo Supermarkten since October 2019, focusing on gathering and analyzing customer feedback to enhance the customer journey. Britt also serves as a Senior User Experience Designer within the Jumbo Tech Campus, collaborating in autonomous scrum teams to explore innovative technologies and methodologies. Prior experience includes roles as a UX Designer at Essent, a Senior Digital Designer at Giesbers Communicatie Groep, an UX Interaction Designer at Planon, a UX/webdesigner at Bureau Vet Webdesign & Online Marketing, and a Webdesigner at Wiwi Websolutions. Educational qualifications include a Bachelor’s Degree in Communication and Multimedia Design from HAN University of Applied Sciences and various certifications in usability and design.