Chetan Wadhai is a Customer Success Engineer at JumpCloud since June 2023, specializing in handling customer queries and troubleshooting technical issues across various communication channels. Prior experience includes serving as an IT Support Engineer at EDB from September 2021 to May 2023, providing support for MacOS, Windows, and Linux, as well as managing applications such as Jamf Pro, Office 365, and Zoom. Chetan also worked as a Technical Support Engineer at VDA Infosolutions Pvt. Ltd. from November 2018 to August 2021, delivering L1 support, software installation, and configuration services. Chetan holds a Bachelor of Technology in Computer Science from Ballarpur Institute of Technology, obtained in July 2018, and a Diploma in Computer Science from the same institution, completed in June 2015.
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