Jarrod Deter

Jarrod Deter has a diverse work experience spanning multiple roles and industries. Jarrod is currently working as a Customer Success Manager at JumpCloud, a cloud-based directory service company. In this role, they help customers connect their employees to IT resources securely.

Prior to this, Jarrod worked as an IT Support Specialist at United Power, Inc. from June 2019 to May 2021, providing technical assistance to the organization. Jarrod also worked as an IT Help Center Support at the University of Denver for a short period in 2019.

Before entering the IT field, Jarrod held multiple roles at CCT Wireless Inc. from 2013 to 2019. Jarrod initially served as a Store Manager and eventually took on the position of HR/Payroll Manager. In this role, they managed payroll, benefits, employee relations, and recruitment for over 130 personnel. Jarrod also served as a District Manager at CCT Wireless, overseeing a team of 50-55 associates across multiple retail locations and contributing to the company's expansion.

Earlier in their career, Jarrod worked at Northwest Wireless as a Store Manager and Service and Repair Technician. Jarrod was promoted to store manager within seven months and was responsible for managing a Sprint retail location while also handling device service and repair.

Jarrod's work experience highlights their proficiency in IT support, customer success, HR/payroll management, team leadership, and retail operations.

Jarrod Deter obtained their Bachelor of Science (BS) degree in Operations and Information Management from Northern Illinois University. Jarrod attended the university from 2001 to 2006. In addition to their degree, they also obtained a certification as a Private Aircraft Pilot from the Federal Aviation Administration in September 2004.