Jose Castillo

Jose Castillo has diverse work experience in various roles and companies. Jose is currently working at JumpCloud as a Customer Support Engineer, specializing in macOS and MDM. Jose started this role in September 2021.

Prior to their current role, Jose co-owned IndulgentHuman, LLC., a company they joined in June 2016.

Before that, Jose gained substantial experience at StoryCorps, starting as an Information Technology Intern in June 2012 and gradually progressing to roles such as Information Technology Coordinator, Technical Support Specialist, Associate Manager of Information Systems & Technical Support, and finally Manager of Information Systems & Technical Support. During their tenure at StoryCorps, Jose achieved notable accomplishments such as successfully transitioning the entire workforce to remote work during the COVID-19 lockdown and implementing the JumpCloud directory platform for staff account management and security.

Jose also contributed their skills at Bloomingdale's as an Inventory Management Specialist from December 2009 to December 2012, where they were responsible for inventory accuracy and conducted demonstrations of RFID hardware and software usage.

Jose began their career at Target as an Inventory Management Specialist in July 2004 and worked there until December 2007.

Overall, Jose Castillo has demonstrated a strong background in technical support, information systems management, and inventory management throughout their professional journey.

Jose Castillo has a Bachelor of Science degree in Computer Science from the University of London, which they obtained from 2021 to 2024. Prior to that, they attended CUNY New York City College of Technology from 2009 to 2011, although no specific degree was mentioned for this period. In addition to their formal education, Jose Castillo has obtained several certifications, including the JumpCloud Core Certification from JumpCloud in July 2021, the G Suite Administration Specialization from Coursera in March 2021, and various other certifications related to G Suite, technical support, Apple products, and network troubleshooting.