Manuel Ruiz

Manuel Ruiz is an accomplished executive leader with extensive experience in customer success and account management across various organizations. Currently serving as the SVP of Global Customer Success at JumpCloud, Manuel oversees renewals, expansion, and overall customer health, managing a global team and a substantial book of business. Previous roles include VP of Global Customer Success at JumpCloud, Senior Vice President of Customer Success at Harness, and VP of Customer Success at both InfluxData and Sauce Labs. Additionally, Manuel provides strategic guidance as a strategic advisor at Tingono and a customer success executive advisor at Foundation Capital. Manuel's career began at InnoPath Software, where significant contributions were made as a Technical Support Manager. Educational background includes studies at Santa Clara University and ongoing education at San José State University.