Nadia Garcia is an experienced IT professional currently serving as a Customer Support Engineer for macOS and MDM at JumpCloud since June 2023, where responsibilities include providing technical support and resolving critical customer issues. Prior to this role, Nadia worked as an IT Helpdesk Technician at Runa, offering remote technical support across multiple countries. Positions at YSK Technologies involved technical support and Google Workspace administration, while an IT Engineer role at Wizeline catered to over 3,000 users across various regions. Earlier experiences include providing technical support at Hir Compañía de Seguros and Zurich Insurance Company, where specialized telecommunications support was offered. Nadia began a career in customer service with a bilingual call center role at FedEx Express. Currently pursuing a degree in Marketing at UVE, education also includes studies in Computer Engineering at Universidad Politécnica del Valle de México.
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