Ping Lau (劉婉萍)

Ping Lau has a diverse work experience in various roles and industries. Their most recent position was as a Technical Account Manager at JumpCloud, where they started in June 2022. Prior to that, they worked as a Customer Success Manager at JumpCloud from June 2021 to June 2022. Before joining JumpCloud, Ping was a Customer Success Manager at Jetpack Workflow from November 2020 to June 2021. Ping also had previous roles at Jetpack Workflow as a Customer Success Specialist from February 2018 to November 2020 and as a Customer Support Specialist from February 2017 to February 2018. Ping has worked as a Stylist at Stitch Fix from November 2015 to February 2017 and as an Assistant Manager at Feathers of Shadyside from November 2014 to May 2016. Ping also gained experience as a Digital Sales Manager at RE: Innovating LLC from July 2015 to January 2016 and as a Shift Leader at Waffallonia from November 2012 to February 2015. Additionally, Ping had internships at 91.3 WYEP as a Broadcast and Audio Production Intern from February 2014 to May 2014, at Shell/Rational Middle Energy Series as a Campaign Strategy & Implementation Department Coordinator Intern from September 2013 to December 2013, and at the Civil and Environmental Engineering Department at the University of Pittsburgh as an Office Assistant from October 2012 to December 2013 and as a Research Intern from May 2013 to August 2013. Ping also has experience as a Sales Associate at Victoria's Secret in June 2011.

Ping Lau (劉婉萍) earned a Bachelor of Arts (B.A.) degree in Communications and Urban Studies from the University of Pittsburgh, where they studied from 2009 to 2013. In 2012, they attended Korea University and focused on Mass Communication/Media Studies for that academic year. In 2011, Ping Lau studied International and Intercultural Communication at The Chinese University of Hong Kong, and in 2010, they participated in Semester At Sea/ISE, exploring International/Global Studies. Additionally, Ping Lau holds certifications such as CompTIA A+ from CompTIA obtained in September 2022, JumpCloud Core Certification from JumpCloud obtained in February 2022, and a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER obtained in March 2019. Moreover, in December 2013, they obtained a Certificate in Asian Studies from the University of Pittsburgh.